Outlook 2007 Missing Sent Emails

December 16, 2008 at 07:12:07
Specs: Windows XP, 2.13GHz

One of our users notices that he's not getting a copy of his sent Emails on the Personal Sent Items folder. For the life of me I can't figure it out. I went as far as un-installing and re-installing Office 2007 Pro. and reconfigured his user settings. I've tried configuring his Sent Items to be saved on the IMAP server through the Account Settings, Email accounts, Internet Settings, and Folder Settings - but no go.

Has anyone experience this prob?


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#1
December 16, 2008 at 07:31:37

Is "Save copies of messages in Sent Items folder" checked under Tools, Options, Preferences, E-mail Options?

"So won’t you give this man his wings
What a shame
To have to beg you to see
We’re not all the same
What a shame" - Shinedown


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#2
December 16, 2008 at 08:41:33

Yes, it's the first thing I checked.

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#3
December 16, 2008 at 11:10:45

Are you using Exchange?

Look here: http://blog.glen-martin.com/outlook... at number 4

"So won’t you give this man his wings
What a shame
To have to beg you to see
We’re not all the same
What a shame" - Shinedown


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Related Solutions

#4
January 21, 2009 at 14:16:06

Reefing4Fun -- Did you get an answer? Twice in the past weeks, an email I sent (Outlook 2007) was not placed in my Sent Folder; in both cases, I confirmed that the email was received.

So in my case it's sporadic.


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#5
February 1, 2009 at 16:35:24

I have the same problem, and have gone through the same steps. I'm NOT using Exchange. Any ideas?
Did anybody find a solution?

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