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Outlook 2007 formatting problem
Name: ynot99 Date: March 2, 2009 at 14:53:03 Pacific OS: Windows Vista Home SP1 Subcategory: Microsoft Office
Comment:
About six months ago I discovered that whenever I replied to a html email the recipients would receive it as plain text. If I go to my Sent items and bring it up it shows it was sent as an html message. If I compose a new email, it goes out and is received as html. If I do a forward, it retains html. This only happens when I do a reply. I've run out of places to look...
Name: SongCloud Date: March 2, 2009 at 16:51:54 Pacific
Reply:
If you were to send a message to that recipient formatted as an HTML message, not a reply or a forward, but a new message, do they receive it as an HTML message or a plain text message? It is possible that their email program or server is set to only accept plain text messages.
"I have gone to find myself. If I get back before I return, please tell myself to wait." :
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Response Number 2
Name: ynot99 Date: March 3, 2009 at 06:48:33 Pacific
Reply:
Thanks for the reply, but I believe we have found it. AVG 8.0 is the culprit. We have discovered that if AVG is set to check outgoing emails it will convert them to text.
Summary: severe outlook 2007 problem. error when trying to send emails. ("returned an unknown error"). i can't find any solution for that and i'm really desperate. "The messaging interface has returned an unkn...
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