Outlook 2003 SP2 Problem

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Outlook 2003 SP2 Problem

Original Message

Name: ian209
Date: January 15, 2007 at 22:04:48 Pacific
Subject: Outlook 2003 SP2 Problem
OS: Windows XP Pro SP2
CPU/Ram: Intel C2D 3.78GHz
Model/Manufacturer: Self Built

Comment:

Hello,
my friend is having issues with his outlook 2003. It was working fine before. However, just when he got a Linksys WRT54G router, things turned sour. It worked perfectly when he first connected the router to the computer. Outlook was sending and receiving messages correctly. But when he unpluged the router and pluged his computer directly back to the modem, outlook stopped working. It gives an error message stating something about not being able to connect the the SMTP and POP3 server cause its may not support
SSL. It also says check port and/or proxy or something like that.
Funny thing is that under the connection settings, he has SSL disabled. Also, he isn't running through a proxy server. Ports are left at default too.
We tried plugging the router back in and it didn't work.... very strange.
Anyways, here are the email servers if needed:
SMTP: shawmail.cg.shawcable.net
POP3: shawmail.cg.shawcable.net
Thanks in advanced!
PS: I don't know anything about outlook since i don't use it... so please try to be simple ;)

Asus P5W DH Dlx
C2D E6600@3.78GHzair cool
CrucialBallistix 2GB PC2-6400 RAM5-5-5-15
Sapphire Radeon X1900GT
Mushkin XP650 PSU

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Response Number 1

Name: Jennifer SUMN
Date: January 16, 2007 at 05:40:55 Pacific
Subject: Outlook 2003 SP2 Problem

Reply: (edit)

Is your friend obtaining an IP address?
Life is more painless for those who are brainless.

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Response Number 2

Name: ian209
Date: January 16, 2007 at 19:53:34 Pacific
Subject: Outlook 2003 SP2 Problem

Reply: (edit)

wat do u mean optaining an ip address? on his router or computer? Cause, both of em have IPs.
Asus P5W DH Dlx
C2D E6600@3.78GHz air cooled
CrucialBallistix 2GB PC2-6400 RAM5-5-5-15
Sapphire Radeon X1900GT
Mushkin XP650 PSU
640GB 320BG X 2 7200rpm HDD
36.7GB WD Raptor
2X DV

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Response Number 3

Name: Jennifer SUMN
Date: January 17, 2007 at 08:42:15 Pacific
Subject: Outlook 2003 SP2 Problem

Reply: (edit)

On the problem computer...can he load webpages? What is the physical setup? router>modem>PC? Or modem>router>PC?
Life is more painless for those who are brainless.

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Response Number 4

Name: ian209
Date: January 17, 2007 at 11:21:27 Pacific
Subject: Outlook 2003 SP2 Problem

Reply: (edit)

yes, he can load pages.... internet works fine.
heres the setup:
Modem>Router> PC1 via RJ45
> PC2 via Wireless Adapter
Asus P5W DH Dlx
C2D E6600@3.78GHzair cool
CrucialBallistix 2GB PC2-6400 RAM5-5-5-15
Sapphire Radeon X1900GT
Mushkin XP650 PSU

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Response Number 5

Name: ian209
Date: January 17, 2007 at 18:13:19 Pacific
Subject: Outlook 2003 SP2 Problem

Reply: (edit)

lol, nver mind. prob solved. It was norton firewall that was blocking it all along.. sigh. I like zonealarm a lot better, but my friend's parents are too ignorant.
Asus P5W DH Dlx
C2D E6600@3.78GHzair cool
CrucialBallistix 2GB PC2-6400 RAM5-5-5-15
Sapphire Radeon X1900GT
Mushkin XP650 PSU

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