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Outlook cannot access my Sent Items Folder (I was able to previously). I have Outlook configured correctly to have all my emails copied into this folder. I was able to find the folder in a search of my hard drive, but it was empty. I don't use Outlook Express, but I checked it and none of my emails are being copied to the sent items folder there. It's as though the software no longer recognizes the Sent Items Folder.
What exactly do you mean by "Can't access?" Are you getting an error when you click on the Sent Items folder in Outlook?
EEOC
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When I click on the Sent Item Folder, I get a message in the large area to the right that says,"Unable to display the folder. Microsoft Office Outlook could not access the specified folder location."
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"I was able to find the folder in a search of my hard drive". That's not possible. That folder is a subfolder of the pst file, so a Windows search will not find it.
Have you closed Outlook and reopened? Is it possible you're clicking on the Sent Items for a pst file that no longer is accessible? Meaning, do you have more than one pst file in your Data Files list?
EEOC
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I have closed and opened Outlook numerous times with no change. I am not aware that I have more than one pst file in my Data Folders list. How can I find out?
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Look at the Data Files list. Is there more than one listed?
Also, how large is your Mail Delivery pst file?
EEOC
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I'll assume two things, you're not running Office XP or 2000, and you don't have a backup.
If both are true, you could run a scanpst to see if the file can be repaired.
EEOC
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You are correct. I have the home version of XP and I don't have a backup. How do I run "scanpst? I'm not familiar with this software. Is it software that is on my computer or is it software I purchase?
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So if you're not running Outlook 2000 or Outlook XP (aka 2002), what version of Outlook are you running?
EEOC
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Microsoft Office Outlook 2003. If it makes any difference in my program menu it is shown as Microsoft Office Outlook 2003 (2).
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Sorry. I see that in the Subject... Things were moved around, and I'm still adjusting. :)
Search for scanpst on your Computer. It's the Inbox Repair Tool. If you can't find it, you should be able to download it from MS's site.
EEOC
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Iam also haveing this problem.....iam able to access the email account just not the sent items folder. I have reloaded the profile, made a new profile with the same pst file being added in, also tried the scanpst program but i get an error message when it get to 98% on the first stage.
This profile i have is only 1.2 gigs so i dont think thats has anything to do with it.The Error i get when i click on the sent items folder is
Unable to display the folder. The file c:\documents and settings\username\local settings\application data\microsoft\outlook\outlook.pst is in use an could not be accessed. Close any applications that is using the file, and then try again.
I get this after a fresh restart also.
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