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Outlook 2003 send mail problem

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Name: tulwinn
Date: January 26, 2004 at 02:17:11 Pacific
OS: Windows XP
CPU/Ram: 512
Comment:

Hi, Im having a problem after upgrading to 2003 that worked fine in Outlook XP.

We have an exchange server which is set up to send internal mail and each user has a pop3 account for external mail. Before, Outlook would send by POP first and then would use the exchange server. If people sent mail internally it got through and if people sent to an external address it got through then too.

After upgrading you have to specifically choose the account you want to use to send otherwise the mail will not be sent (it leaves the outbox though) and because of this you cant send a mail to mixed internal and external addresses, only one group will get it. You can set the account you use most commonly to default but its annoying for people to have to change it all the
time.

I think this must be deliberate but I havent been able to find any fix or solution online anywhere.

Thanks for any help

Jonathan



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Response Number 1
Name: Jennifer SUMN
Date: January 29, 2004 at 06:58:52 Pacific
Reply:

That's why the option in Outlook to choose the Account to send from.

When your user starts a new email, he/she can just click on the "Account" tab and select which account to send from.

Or, you can change the outgoing server on both accounts to be whichever one works...


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