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Outlook 2003 Error 0x800CCC0F

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Name: slatelib
Date: December 10, 2006 at 09:07:33 Pacific
OS: XP Pro
CPU/Ram: Pentium 4, 512 Ram
Product: HP
Comment:

I am setting up a POP3 account and am very frustrated. Outlook Express seems to work however I cannot get full Outlook to function. I am using the same IP for POP3 and SMTP as recommended by my provider. Full Outlook is supported. In test part of the setup I cannot send a test message. When I try to send mail I receive error 0x800CCC0F. What is the most likely problem here?




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Response Number 1
Name: Jennifer SUMN
Date: December 10, 2006 at 09:17:10 Pacific
Reply:

Verify with your ISP that your Outlook settings (outgoing mail server; authentication required/not; ssl settings) are all configured correctly.

Life is more painless for those who are brainless.


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Response Number 2
Name: slatelib
Date: December 10, 2006 at 10:26:33 Pacific
Reply:

Thanks so much for the message.
I have tried virtually all combinations of
authentication required/not & ssl settings along with the correct ports for ssl. I am unable to send a test message in setup and still receive error 0x800CCC0F when sending. Any other options/probable causes?



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Response Number 3
Name: Jennifer SUMN
Date: December 10, 2006 at 15:12:04 Pacific
Reply:

Are you able to receive mail?

Life is more painless for those who are brainless.


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Response Number 4
Name: slatelib
Date: December 11, 2006 at 04:34:20 Pacific
Reply:

It seems to be hit or miss on the receiving end. Mail is getting through however.


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Response Number 5
Name: Jennifer SUMN
Date: December 11, 2006 at 05:00:20 Pacific
Reply:

I would check the server timeouts and also verify that you can indeed ping the mail server. Try recreating the email account in Outlook, or check this MSKB Article:

http://support.microsoft.com/kb/813...

There are many possible causes of this. I'd go with recreating the account first.

Life is more painless for those who are brainless.


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Response Number 6
Name: airgap
Date: December 14, 2006 at 13:01:21 Pacific
Reply:

This error message means that outlook can't connect to the mail server due to TCP/IP blocking filters... via security settings on your local box or the remote one...

I had a customer receive this error and the mail server was blocking the customers requests via firewall filter settings..


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Response Number 7
Name: Jennifer SUMN
Date: December 14, 2006 at 14:22:44 Pacific
Reply:

As I said, there are many possible causes for this error. The KB Article does include firewall issues.

However, it's not normally on the server end, and the poster did say OE was indeed connecting fine.

Life is more painless for those who are brainless.


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