|Hi, please try the following steps:|
Step 1: Install the Outlook Address Book service
1.On the Tools menu, click E-mail Accounts.
2.Click to select View or change existing directories or
address books, and then click Next.
3.If your Outlook Address Book is listed, click Cancel, and
then go to the steps in the "How to Mark Your Contact Folder
for Use with Your Address Book" section.
4.If your Outlook Address Book is not listed, click Add.
5.Click to select Additional Address Books, and then click
6.Click to select Outlook Address Book, and then click Next.
7.Click OK when you receive the prompt that the address
book you added will not start until you click Exit from the File
9.Click Exit from the File menu, and then restart Outlook.
Step 2: Mark your contact folder for use with your address
1.On the File menu, point to Folder, and then click Properties
for your folder name.
2.On the Outlook Address Book tab, click to select the Show
this folder as an e-mail address book check box, type a
descriptive name, and then click OK.
Step 3: Look for an e-mail address or a fax number
1.In the Folder list, select the Contact folder.
2.Double-click the contact to open the item, and then look at
the e-mail address field and the fax numbers field.
If there is no e-mail address or fax number, Outlook does not
display this contact in your address book when you try to
address an e-mail message or a fax message.