Someone sent me an email that Outlook will not let me delete. The error message reads: "The item cannot be deleted. It was either moved or already deleted, or access was denied." I have tried holding down the shift key to delete--doesn't work. Can you give me step-by-step for something that might work to delete this email? Thank you.
I'm using it at work, I'm not sure if it's an exchange (sorry, I don't know what that is). We don't really have an admin who controls things. Does this have anything to do with the server? I should have permissions to all the folders.
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