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Outlook 2002, Zone Alarm Antivirus

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Name: guppie
Date: November 18, 2004 at 06:09:27 Pacific
OS: Windows xp
CPU/Ram: pentium 128
Comment:

I recently installed zone alarm with antivirus. I use MS outlook 2002, which has 5 mailboxes in send/receive. When I do a send/receive, it seems to hang after the 2nd or 3rd one. I've increased the timeout setting.

I can't find understandable instructions on how to set up Zone Alarm to work with Outlook.

Any help? Thanks.




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Response Number 1
Name: johnr
Date: November 18, 2004 at 12:43:35 Pacific
Reply:

I had the same problem & the only way around it at the time (6 months or so ago) was to uninstall Zone Alarm, re-install an older version (4.5.594) which hasn't got the e-mail scanning part, and then use a normal antivirus program to handle e-mail checking. I remember Googling the problem & finding I wasn't alone in having problems with ZA/Outlook and this was the only option.

"I know that I'm mad - I've always been mad..."


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Response Number 2
Name: guppie
Date: November 19, 2004 at 05:06:16 Pacific
Reply:

Thanks. I've read other forums and saw that this was a problem. Last night I reinstalled ZA turning off (and keeping off) the XP SP2 firewall before doing that. I ran Outlook once this morning, and can you believe it -- no send/receive problem.

I can't believe the fix would be as simple as that!


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Response Number 3
Name: fastimes
Date: November 19, 2004 at 16:36:48 Pacific
Reply:

that is why it is recommended that you run only 1 firewall. Multiple firewalls will have conflicts.


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