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Outlook 2000 outbox stuck

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Name: Pete Caslvaka
Date: January 20, 2004 at 12:07:40 Pacific
OS: Windows 2000
CPU/Ram: Pentium/unsure
Comment:

Howdy

Trying to email my boss his powerpoint presentation as an attachment to an email and I guess the file is much larger than I expected or something because it never left the outbox and now it just sits there. I have hit send/receive several times, have clicked on it and tried to delete it and it doesn't go away. When I try to open the email in the outbox is says that I can't open the email because the MAPI spooler has already started transmitting the message.

Nothing is coming into the inbox either.

How can I get this thing out of my outbox and unclog the system? Any ideas?

Thanks
Pete Caslvaka



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Response Number 1
Name: jununi
Date: February 18, 2004 at 09:14:28 Pacific
Reply:

This is one work around I have found with outlook since I was not able to find any help from Microsoft's KBB articles.

Open Outlook
go under File->select Work offline (to stop outlook from sending any further)

Tools->Mailbox Cleanup

Find Items larger than 250KB, hit Find... and it should list all the large messages from all the outlook folders.

at this point you should select the mail message that is giving you problem and press ctrl+D.

when it prompts to ask if you want to permanently delete the selected item(s), hit Yes.

Hope this helps...


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Response Number 2
Name: jununi
Date: February 18, 2004 at 09:29:09 Pacific
Reply:

oh one last thing... dont forget to go back under File->unselect Work Offline, if you want continue to receive/send emails ;)


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