Outlook 2000 message selection fail

Hewlett-packard / Hp pavilion dv9700 notebo...
March 30, 2009 at 08:25:34
Specs: Microsoft Windows Vista Édition Familiale Premium, 2.101 GHz / 3069 MB
Hi to all,
a friend of mine (to whom I give a hand occasionally) uses Office 2000 on his Dell desktop under XP SP2.
Everything seemed to work correctly but suddenly, the selection of Outlook messages based on last 7 days criterion stopped to work. Yet, the system date displays correctly. All other selections do work.
I uninstalled and re-installed Office 2000, but no change !
Any idea welcome. Thanks in advance for your help.

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#1
March 30, 2009 at 08:35:20
"the selection of Outlook messages based on last 7 days criterion stopped to work" What do you mean by that? Selection where?

EEOC


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#2
March 30, 2009 at 08:58:55
Hi Jennifer SUMN,
Sorry, I am French and I try to express my best in English.
What I mean is the selection of messages displayed in the reception box (? - "boite de réception" in French).
Hope it clarifies my question. Claude.

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#3
March 30, 2009 at 09:51:27
Not sure. Do you mean when the user select "Last Seven Days" from the View, Current View options?

Have you disabled the preview pane, rebooted the computer and then tried again? What messages ARE displayed when the "Last Seven Days" option is selected? Does changing to another option then back again allow for the correct display?

EEOC


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#4
March 30, 2009 at 10:24:10
Hi Jennifer,
Yes, this is exactly the point.
Not only did I reboot, but I also re-installed Office 2000 ! I cannot do more, but I know from experience on my own PC that re-installing Office 2000 is virtually useless.
When the "Last Seven Days" option is selected, all messages are visible in the reception box, whatever their age !
Of course, I tried changing options forth and back in every possible configuration. All ot them work, except the infamous last 7 days.
Anayway. thanks for caring about my friend's problem.

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