Outlook 2000 calendar crashes attempting to open appointment

January 28, 2014 at 16:19:47
Specs: Windows XP
I am using Office 2000 Professional. Outlook calendar crashes every time I try to open a specific appointment, giving error msg and the option to send error report to Microsoft, and then closes. I've seen that this has happened to others on even newer Office versions, but have not seen a solution for Ofc/2000. Worked fine for 13 years!

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February 3, 2014 at 16:50:45
What is the error message you are getting? Also what is the service pack for your Office Outlook 2000? You might want to update it to the latest service pack which is Service Pack 3. This patch has a list of updates for many errors that was occurring.

When you say that Outlook crashes when you open an appointment, is that when opening the appointment or accepting the appointment? Below is a list of a few knowledge articles that might help you:


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March 4, 2014 at 21:31:26
I truly appreciate your response, Tekyguy. The problem occurs when I try to open (double-click) any appointment that I have set and want to access the details of the post for that date/time. I can see the initial appointment, but if I try to open (dbl-clik) the innards to retrieve or review the details that I've entered for the event, I get the typical "Microsoft Outlook has encountered a problem and needs to close" error message, then MS/O crashes.
While none of the suggestions you offered exactly fit the circumstances, I TRULY appreciate your response. Please know that I investigated all three of them; they just didn't fit the circumstances.
If you have other suggestions, they also will be appreciated, with genuine respect for the time you have committed to try to help someone you don't know.
Best wishes!

message edited by Rojasp

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March 4, 2014 at 21:39:13
byw, I do have ServicePack 3 installed. Regarding my problem, I've seen by searching that this problem occurs with more recent versions of Office/Outlook up to the present time (Outlook 2013). One would think that (a) MS would have solved this problem by now; and (b) one could find a solution to the problem on the MS Website itself -- but No-o-o-o.

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