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Office CPU Usage

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Name: dboy84
Date: May 23, 2006 at 18:31:31 Pacific
OS: Windows XP SP2
CPU/Ram: 1gb
Product: dell
Comment:

Im having problems with MS word 2003 professional on a Dell inspiron 6000 using high percentage of CPU usage. When scrolling a small file (300kb) cpu usage goes to 20%, while a large file (4mb) goes up to 60%. The problem also erratically wont load pictures in word files. sometimes it will take 30mins to load a file sometimes it just never happens.

here are the things i have done to try and solve it

-Reinstalled 2003 professional
-Installed Small Office Edition of office
-ran diagnostics on the computers hardware and everything passed
-installed the latest updates for office
-Checked for programs running in that background that might cause this
-checked for viruses
-ran word in safe mode(didnt the same thing but not quite so bad)
-called Dell(no help there)




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Response Number 1
Name: dboy84
Date: June 6, 2006 at 22:25:43 Pacific
Reply:

still happening, any ideas? bump


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