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Office 2k e-mail merge problem

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Name: hutchinson_i
Date: September 5, 2003 at 14:25:16 Pacific
OS: XP HE 2002 SP1
CPU/Ram: Cel 1300MHz 128MB
Comment:

I have Office 2000 installed on XP. I am trying to do a mail merge to e-mail starting in a contacts folder in Outlook and selecting E-mail as the output option. Word is then lauched with all of the Outlook contacts fields usable. However, when I put in some merge fields and then use the Tools, Merge option and select the Merge button, it only allows a merge to Document or Printer, even though it indicates on the screen that output is to Microsoft Mail. I have searched the MS support site without success and the only clue is the "what is this" right-click help function indication that the "e-mail merge option depends on the system" I would appreciate any ideas. Thanks.




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