office 2007 programs crash periodically

February 1, 2013 at 06:59:38
Specs: Windows Vista

office 2007 periodically crashes for no good reason
in excel it crashes when I try and save as and then open the window box

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#1
February 1, 2013 at 08:24:24

Is it giving a standard the error log has been created in folder c:/yada/yada?

If so can you post the log?

IF there is no reference to the log you could try doing a Search or Find (from the Start Menu) on your hard disk for all files modified or created within the last day. That list might include a *.log file if my memory serves me it might be under the temp file.

:: mike


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#2
February 1, 2013 at 10:22:06

Try running a Diagnostic:

Running Microsoft Office Diagnostics from within Excel/Word

Click the Microsoft Office button
Click on the Excel/Word Options button to bring up the Excel Options dialog box (at the bottom of window)
Click on the Resources button in the left hand pane
Click on the Diagnose button in the right hand pane
Click Continue
Click Run Diagnostics

Running Microsoft Office Diagnostics from the Start Menu

Click on the Start button
Click All Programs
Click Microsoft Office folder
Click Microsoft Office Tools
Click Microsoft Office Diagnostics
Click Continue
Click Run Diagnostics


See if that helps.

MIKE

http://www.skeptic.com/


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