|But Word 2003 isn't using it when it opens a new blank document. |
How do you know it is not using a normal.dot file?
If Word is opening normally, then it is using a normal.dot file.
The location of the normal.dot file that Word is using can be found by opening Word,
File locations tab.
Choose User templates.
The location is in the lower area of the window under Folder name.
Be aware that the normal.dot file is a hidden system file and may not show up when you do a search for it.
If you are unable to find it,
Go to My Computer
Click the Tools menu
Choose Folder Options.
Click on the View Tab
Put a check where it says, "Show hidden files and folders"
and uncheck "Hide extensions for known file types"
and "Hide protected operating system files".