Hi folks I'm having a strange problem with one of my clients trying to use mail merge from Word 2003 to send out batch mailings. We used to use Eudora for this, but the newer version of Office doesn't work with it, so we're trying to get Outlook to work. After I first set up Outlook, the merges went fine. After a few weeks, it wouldn't send anything, nothing in the Sent mailbox at all. We found that if we took the laptop to another part of the campus, it would work, but eventually the same thing happened, no trace of the outgoing message. At one point I completely uninstalled and reinstalled Office, then it started working again. It will work for one merge, then the same problem occurs. We've found that we can run the repair instead of doing a complete reinstall and it will work for one merge, but the problem persists. If anyone has any ideas, please let me know. If you need more info, or have any questions about the setup, feel free to ask, this issue has been driving us nuts for a couple of months now.
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