Hi folks I'm having a strange problem with one of my
clients trying to use mail merge from Word 2003 to send
out batch mailings. We used to use Eudora for this, but
the newer version of Office doesn't work with it, so we're
trying to get Outlook to work. After I first set up Outlook,
the merges went fine. After a few weeks, it wouldn't send
anything, nothing in the Sent mailbox at all. We found
that if we took the laptop to another part of the campus, it
would work, but eventually the same thing happened, no
trace of the outgoing message. At one point I completely
uninstalled and reinstalled Office, then it started working
again. It will work for one merge, then the same problem
occurs. We've found that we can run the repair instead of
doing a complete reinstall and it will work for one merge,
but the problem persists. If anyone has any ideas, please
let me know. If you need more info, or have any
questions about the setup, feel free to ask, this issue has
been driving us nuts for a couple of months now.

What is your data source?

Life's more painless for the brainless.

It's an Excel spreadsheet.

How are you generating the email? Through Word using Send To as attachment?

Life is more painless for those who are brainless.