When I use my Office 2000 programs (Word, Excel,Power Point, etc.) the programs freeze when I use the command: File/Open/ "look in:" and click on the drop-down button. This started suddenly a few days ago. Non-Office programs do not seem to be affected. I have re-loaded Office but this did not help. Thanks for your help! sg

Look in, should just list your files, what drop down button are you referring to? Avagoodweekend......

OS-- Thanks. If I am trying to find a file to load (whether in word, excel, power point) I click on: file/open/ Then I see "look in:" and there is the dropdown list. Immediately when I click on the down arrow to the right, or even inside the small dropdown box, the program freezes. However, if the correct file or folder shows before I have clicked to the right of "look in:" I am able to open the file. With what I have available, I have checked for viruses, adware, registry problems, etc. The suggestion from Microsoft's error reporting is to: upgrade to Office 2003. That's ok, but I need to get out some quarterly reports yesterday and would just as soon hold on to a program suite that worked a week ago. Thanks again!

<<file/open/ Then I see "look in:" and there is the dropdown list. Immediately when I click on the down arrow to the right, or even inside the small dropdown box, the program freezes>> Ok so get to the list of files saved displayed in "Look In" why are you selecting the drop down box? if the file you are looking for is displayed? You can display "Look In" with a single mouse click, go to Tools> Customise> Commands> you will see an icon of an open file,drag this onto the toolbar under the file button. clicking this will open the "look in" list of saved files. Avagoodweekend......

I found a solution at: http://support.microsoft.com/kb/918165 I modified the registry per the instructions and everything started working again. Thanks! sg