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Office 2000 can't update

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Name: Gandi
Date: February 21, 2009 at 20:39:11 Pacific
OS: Windows XP SP3
CPU/Ram: 258
Product: Dell/laptop Latitude d600
Subcategory: Microsoft Office
Comment:

I bought this computer used??? (DUMB) I KNOW!!, anyway, it has microsoft office with: word, access, excel, power point, outlook, and frontpage. Without the disk, I cannot update any of the programs. Does anyone have a solution/suggestion to be able to update??? I'm being asked for the disk for everything to update. I can download the updates, but without the disk, it's not letting me install them???
Thank you for your help!!
Gandi



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Response Number 1
Name: DerbyDad03
Date: February 21, 2009 at 21:30:33 Pacific
Reply:

Call Microsoft and see what they say. As long as they can verify that it is a valid Office install, they may be willing to help you with the updates.


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Response Number 2
Name: Gandi
Date: February 21, 2009 at 22:48:47 Pacific
Reply:

Thank You for your response.
Trying to get an answer from Microsoft is like trying to pull teeth. I've put in a request, with no response.
They want to charge you for their help, after you're already using their products.

Any other suggestions????


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Response Number 3
Name: Jennifer SUMN
Date: February 22, 2009 at 06:48:52 Pacific
Reply:

What do you mean by "Update?"

"So won’t you give this man his wings
What a shame
To have to beg you to see
We’re not all the same
What a shame" - Shinedown


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Response Number 4
Name: Gandi
Date: February 22, 2009 at 15:26:03 Pacific
Reply:

They have an update for the program Office 2000 SR-1 Premium, that will allow my products to work more effectively, since it's an older version.
Also in each program, some of the options need to be updated AND I'm being asked to update them by inserting the disk. For example, in powerpoint I am unable to use the scanning option. I am being asked for the disk and to update so I can use the scanner, by the assistant. It may be because I have a new printer and it needs to format the settings to be able to recognize the new equipment.


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