O365 calendar and contacts not syncing, email does

April 13, 2015 at 08:08:36
Specs: Windows 7 Pro
I created outlook client account (2010) on user's computer, and outlook calendar and contacts is not syncing with O365 account. People and Calendar in O365 are there, just not in Outlook 2010 on user's computer. Email is syncronizing. Anyone know what I can check? I compared the Outlook 2010 account settings with other users, so they should be correct. After setting up the Outlook account on the computer, the "Test Connection" does work. However, when you go into Control Panel, Mail, Account Settings, Repair, get message "An encrypted connection to your mail server is not available. Click Next to attempt using an unencrypted connection." If anyone has any ideas what I can check or do to resolve this issue, that would be greatly appreciated. Thanks!

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May 15, 2015 at 09:48:57
I figured it out myself. When you MANUALLY configure an Outlook Client account to Office 365 with POP3, SMTP, and server settings, even though it connects to your Office 365 email, Contacts and Calendar will not sync, that's just the way it works.

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