|I suspect you are posting your query in the wrong place. This forum is nothing to do with Customer Service and so order numbers are no use here. If you are referring to Microsoft Office then you can try contacting Microsoft support through http://support.microsoft.com/ but if it's an older version of Office then they probably won't be able to help, except by selling you a new version.|
If you tell us which version of Office you have then we may be able to help further by pointing you to somewhere that you can download it..
"I've always been mad, I know I've been mad, like the most of us..." Pink Floyd