MS Word 2007-Save As window-No nav. pane

Microsoft Office word 2007
September 18, 2010 at 14:53:12
Specs: Windows 7
I don't know what I did, but I clicked save as to save a document in MS Word and suddenly the format changed in the window and I can't see my other files or anything else.

It says : File Name, then Save as type (both with drop down menus), then a list below that says "Author, Tags, Title, Subject, Manager, Company" etc.

Please help! I'm so confused and I can't get it to go back the way it was. I tried clicking on "Organize" in the top left corner but it doesn't let me change anything.

See More: MS Word 2007-Save As window-No nav. pane

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September 19, 2010 at 11:34:21
What your seeing is the Prepare properties.
There should be an X in the upper right hand corner where you can exit out.

What might have happened is when you went to Save As, the cursor may have slipped down to the Prepare line and the Properties selection is the at the top, which is the same location as the Word Document selection on the Save As window.


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September 19, 2010 at 12:21:50
I see what you're talking about, but that's not it. I know that I am clicking "save as" and it happens with every document now, even though I have restarted the computer several times. The save as window opens and it says "save as" in the border of the window at the top left. The rest of the window reads as stated in my first message.

Thanks for the try! Any other ideas?

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September 19, 2010 at 12:24:57
Try running a Diagnostic:

Running Microsoft Office Diagnostics from the Start Menu

Click on the Start button
Click All Programs
Click Microsoft Office folder
Click Microsoft Office Tools
Click Microsoft Office Diagnostics
Click Continue
Click Run Diagnostics


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Related Solutions

September 19, 2010 at 12:44:18
It didn't find anything wrong. :(

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September 19, 2010 at 15:59:40
Not sure, but it could be your global template is corrupt or there is something loading automatically in your Word Startup folder that is misconfigured or corrupt.
To check:

Go to Start

Click on Run.

Type winword.exe /a

This launches Word with a clean, empty template and no add-ins.
If Word works OK, it is probably either a bad file or a corrupt add-in

To get a new clean template, close Word and do a search of your computer for file and delete it. If there is more than one, rename or delete ALL of them.

When you launch Word, it will look for and since it can't find it, it will recreate a new clean one.

On XP the file is a hidden system file and may not show up when you do a search for it.
On XP if you are unable to find it,
Go to My Computer
Click the Tools menu
Choose Folder Options.
Click on the View Tab
Put a check where it says, "Show hidden files and folders"
and uncheck "Hide extensions for known file types"
and "Hide protected operating system files".
For Win 7 you may have to modify the above sequence.

If you still can't find it, look here:
C:\Documents and Settings\<your user name>\Application Data\Microsoft\Templates

For your Add-ins:
Just uncheck them all and start Word with a new one checked until you run into trouble.


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