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MS Word 2002 highlights everything!

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Name: justinlm
Date: February 26, 2004 at 10:00:29 Pacific
OS: Win98
CPU/Ram: 300mhz/128mb
Comment:

I work for a school district. We are currently using a citrix server for office applications such as MS Word, Excel, etc. Well, there are two computers that have problems with MS Word 2002. When you open word on the client computers, and then start to type, you get an automatic highlight. You get this highlight that goes across the screen every time you type. You can't see anything you are typing. Once you click off of the sentence, you can see what you typed. There are only two computers that do this. The rest of them don't. I tried going under options and unclicking highlight, but that didn't do anything. Any ideas???



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Response Number 1
Name: Jennifer SUMN
Date: February 26, 2004 at 10:09:50 Pacific
Reply:

Have you tried deleting the normal.dot files on these two machines?


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Response Number 2
Name: justinlm
Date: February 26, 2004 at 14:15:23 Pacific
Reply:

where are those .dot files located and what are they called?


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Response Number 3
Name: Jennifer SUMN
Date: February 26, 2004 at 15:06:33 Pacific
Reply:

The file name is normal.dot There may be a few of them. Just do a Search and delete each one you find. Then, open Word and see if that took care of the problem.


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