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MS Outlook lost path

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Original Message
Name: JADIP
Date: April 5, 2005 at 06:39:56 Pacific
Subject: MS Outlook lost path
OS: xp
CPU/Ram: windows
Comment:

in my ms outlook 2002 i cannot access my inbox. the message on the screen says "unable to open folder" i know its looking in the wrong location/path. Why has the path changed and how do i correct the path. please help

in my ms outlook 2002 i cannot access my inbox. the message on th escreen says "unable to open folder" i know its looking in the location/path. Why has the path changed and how do i correct the path.



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Response Number 1
Name: Jennifer SUMN
Date: April 5, 2005 at 09:26:31 Pacific
Reply: (edit)

First, make sure your pst file is where it's supposed to be..

With Outlook closed
Right-click the Shortcut
Properties
Data Files
See what the path is for the "Mail Delivery" pst file.

Then, close that window and confirm that the file is where it's supposed to be. You may have to show hidden files to see it.

Then, reopen Outlook, and browse to the path of the pst file. Don't select the option "Open default folders instead..."


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