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missing menus

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Name: johnr
Date: November 29, 2004 at 11:25:09 Pacific
OS: Win98
CPU/Ram: ?
Comment:

Neighbour has a problem which has been asked before but I cannot see an answer. Using Word '97 the 'view' and 'tools' menus have disappeared. I know I've managed to create menus before but cannot remember how. Restoring defaults doesn't work. Alt-v & Alt-t doesn't work. I tried replacing Normal.dot. Any definite cures please?

"I know that I'm mad - I've always been mad..."



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Response Number 1
Name: antoeknee
Date: November 29, 2004 at 13:05:28 Pacific
Reply:

Try right clicking on the toolbars and choose customise and choose reset.


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Response Number 2
Name: Bryco
Date: November 29, 2004 at 15:57:10 Pacific
Reply:

With Word closed go to Start, Run, Type in:
"C:\Program Files\Microsoft Office\Office\Winword.exe" /r
as a single line (Paste in into the run box)
and hit the OK button.
This will reregister Word.
Then try opening Word again.

HTH
Bryan


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Response Number 3
Name: johnr
Date: November 29, 2004 at 18:33:49 Pacific
Reply:

Have tried the 'reset' option - will give the re-register option a go tomorrow.

Thanks


"I know that I'm mad - I've always been mad..."


0

Response Number 4
Name: johnr
Date: November 30, 2004 at 07:38:48 Pacific
Reply:

Problem cured - deleted normal.dot & restarted Word - I remember now :-)

Thanks all

"I know that I'm mad - I've always been mad..."


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Response Number 5
Name: Bryco
Date: November 30, 2004 at 17:06:45 Pacific
Reply:

John,
From your original post:
"I tried replacing Normal.dot."

From your last post:
"deleted normal.dot"

Glad you got it sorted though.

Bryan


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?? send email from outloo... outlook.pst size will not...



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