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Microsoft Word is stuck in a low resolution like safe mode

December 4, 2012 at 06:52:13
Specs: Windows XP

Microsoft Word 2007 on my laptop running Windows XP seems to be stuck in a low resolution "safe mode" like mode. Even the icons are low res.

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#1
December 4, 2012 at 07:15:05

Try running a Diagnostic:

Running Microsoft Office Diagnostics from within Excel/Word

Click the Microsoft Office button
Click on the Excel/Word Options button to bring up the Excel Options dialog box (at the bottom of window)
Click on the Resources button in the left hand pane
Click on the Diagnose button in the right hand pane
Click Continue
Click Run Diagnostics

Running Microsoft Office Diagnostics from the Start Menu

Click on the Start button
Click All Programs
Click Microsoft Office folder
Click Microsoft Office Tools
Click Microsoft Office Diagnostics
Click Continue
Click Run Diagnostics

MIKE

http://www.skeptic.com/


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#2
December 4, 2012 at 10:41:26

That was great and it did find one error but Word has me stuck in low resolution.

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#3
December 4, 2012 at 15:37:56

Is it just Word or do other programs exhibit the same problem?

Have you installed any new Add-ons or any new programs?

Have a look at some of your options:

Click the Microsoft Office button
Click on the Excel/Word Options button to bring up the Excel Options dialog box (at the bottom of window)
Click Advanced

There is a "Show Document Content" section
and a "Display" section

See if anything looks out of place.


You could try to Restore back to a point where everything looked OK.

MIKE

http://www.skeptic.com/


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