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Microsoft Office XP Install error

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Name: Steve12899
Date: September 3, 2003 at 11:35:28 Pacific
OS: 98
CPU/Ram: Pent 2 / 256
Comment:

My mom is attempting to install Office XP on her windows 98 system, she get the classic blue screen with "Error 00028:C16F4EBE in VXDGRVXD (01) + 00003C9E...hit any key to terminate this process or ctrl + alt+ del to restart. She canceled and tryed to install again and the same thing happens.

I had her deleat the other microsoft office folder incase a partial install was the problem. I also had her run disk check to see if there were any bad sectors on the disk, but none were found.

Thanks in advance for any help.



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Response Number 1
Name: seawatch
Date: September 5, 2003 at 11:15:39 Pacific
Reply:

Try this MS program: Eraser

Larry


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