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Mic. Word hangs on Start up
Name: ppl87 Date: January 22, 2007 at 17:37:09 Pacific OS: Windows XP CPU/Ram: ---- Product: Acer
Comment:
Hey there, I'm using an Acer laptop. And Word 2002 hangs everytime I open a document. I've tried repairing and reinstalling the whole office, but it still doesn't work. Even when I type ctrl+alt+del, it doesn't show up as a task. What exactly must I do to solve this problem?
Name: Jennifer SUMN Date: January 23, 2007 at 11:59:18 Pacific
Reply:
Delete any normal.dot files and try again. :)
Life is more painless for those who are brainless.
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Response Number 2
Name: ppl87 Date: January 23, 2007 at 14:38:46 Pacific
Reply:
I found that solution online and did it. And it works for the first time I open Word. Once i close that, and try to open it again, it hangs. And another normal.dot file appears. :/ Does this mean I have to keep deleting it when I want to open a document?
Thanks for the help!
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Response Number 3
Name: Jennifer SUMN Date: January 23, 2007 at 15:29:06 Pacific
Reply:
Does the problem happen for all profiles or just the one you normally use?
Life is more painless for those who are brainless.
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Response Number 4
Name: ppl87 Date: January 23, 2007 at 15:38:42 Pacific
Reply:
Sorry, I'm not exactly technologically savvy? What do you mean by profile?
If you mean only on this username logon, then no, I tried the guest user and word hangs on startup too.
If you mean only for one word file, then no as well. It happens every single time.
Sorry if i misinterpreted it terribly. Just to get a faster solution, I'd rather be very, unnecessarily detailed. :)
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