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Message not marked fwd or replied

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Name: pradeepvnj
Date: March 22, 2006 at 12:07:22 Pacific
OS: WinXP
CPU/Ram: Pentium IV
Product: Dell
Comment:

I have an issue at my company where some users are having issue with certain
Outlook messages not marked as forwarded or replied to after the message has
actually been forwarded or replied to. We are using Outlook 2003 and the
issue has happened to machines running SP1 or SP2. Also, we applied all the
updates for Office but the issue still happens on certain machines. Is there
a fix for this issue?




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Response Number 1
Name: Jennifer SUMN
Date: March 22, 2006 at 15:27:25 Pacific
Reply:

Maybe I misunderstand what you're asking, but messages I forward and/or reply to are never marked as such, and I've been using Outlook for over eight years.

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Response Number 2
Name: pradeepvnj
Date: March 23, 2006 at 08:13:29 Pacific
Reply:

I don't know which version of Outlook you are using but it should mark the email item as forwarded or replied when you forward or reply to an email.


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Response Number 3
Name: Jennifer SUMN
Date: March 23, 2006 at 15:54:16 Pacific
Reply:

Okay. I think I get it. Maybe. Do you have the "Icon" field showing in the users' mailbox? That icon will show forwards and replies with either a right-facing arrow for forwards or left-facing arrow for replies. Is that what you mean?

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Response Number 4
Name: pradeepvnj
Date: March 24, 2006 at 05:33:46 Pacific
Reply:

Yes that is what I am talking about



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Response Number 5
Name: Jennifer SUMN
Date: March 24, 2006 at 10:26:47 Pacific
Reply:

And? Does that mean it's fixed? LOL

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Response Number 6
Name: tldowell
Date: April 17, 2006 at 07:38:41 Pacific
Reply:

I'm having the same problem. We are running Outlook 2003 on Windows XP sp2 with all the latest updates. We do,indeed, have the icon field showing in the users inbox.

Thanks for your help,

Terri


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