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Mac os x Word won't open itself or files, shows error

November 23, 2012 at 08:59:50
Specs: Macintosh 10.7.5, 4 gb 667 Mhz

Word program corrupted, shows error on Mac OS X.
"Microsoft word has encountered an error and must shut down. Sorry for inconvenience."
Under more information:

Microsoft Error Reporting log version: 2.0

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2012-11-23 16:53:00 +0000
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Version: 14.0.0.100825
Crashed Module Name: unknown
Crashed Module Version: unknown
Crashed Module Offset: unknown
Blame Module Name: unknown
Blame Module Version: unknown
Blame Module Offset: unknown
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Crashed thread: 0


Thread 0 crashed:

# 1 0x014634e4 in ( + 0x00000000)
# 2 0x01469169 in ( + 0x00000000)
# 3 0x013dea12 in ( + 0x00000000)
# 4 0x0140b068 in ( + 0x00000000)
# 5 0x001367a7 in ( + 0x00000000)
# 6 0x029e9135 in ( + 0x00000000)
# 7 0x029d3fee in ( + 0x00000000)
# 8 0x02747429 in ( + 0x00000000)
# 9 0x0274737c in ( + 0x00000000)
# 10 0x0274737c in ( + 0x00000000)
# 11 0x0274737c in ( + 0x00000000)
# 12 0x0274737c in ( + 0x00000000)
# 13 0x02744e4d in ( + 0x00000000)
# 14 0x02744cda in ( + 0x00000000)
# 15 0x027441c6 in ( + 0x00000000)
# 16 0x02743d70 in ( + 0x00000000)
# 17 0x029cf99b in ( + 0x00000000)
# 18 0x029e7b2e in ( + 0x00000000)
# 19 0x0011c54a in ( + 0x00000000)
# 20 0x00117c1e in ( + 0x00000000)
# 21 0x001115cd in ( + 0x00000000)
# 22 0x0011133d in ( + 0x00000000)
# 23 0x0010e399 in ( + 0x00000000)
# 24 0x0010ca68 in ( + 0x00000000)
# 25 0x011fdb62 in ( + 0x00000000)
# 26 0x0079df0c in ( + 0x00000000)
# 27 0x0091ff5e in ( + 0x00000000)
# 28 0x0225e6a4 in ( + 0x00000000)
# 29 0x95cc5c0c in ( + 0x00000000)
# 30 0x95b41313 in ( + 0x00000000)
# 31 0x95b40790 in ( + 0x00000000)
# 32 0x95b55571 in ( + 0x00000000)
# 33 0x0225e13d in ( + 0x00000000)
# 34 0x98e9a045 in ( + 0x00000000)
# 35 0x98e9a6ba in ( + 0x00000000)
# 36 0x95bcc0e5 in ( + 0x00000000)
# 37 0x001c5f90 in ( + 0x00000000)
# 38 0x000c38dd in ( + 0x00000000)
# 39 0x0009e4a5 in ( + 0x00000000)
# 40 0x04c4e0db in ( + 0x00000000)
# 41 0x0009dbf5 in ( + 0x00000000)
# 42 0x0009dba6 in ( + 0x00000000)

X86 Thread State:
eax: 0x00000001 ebx: 0x01462ea1 ecx: 0x7c1318e8 edx:0x00000000
edi: 0x00000001 esi: 0x00000001 ebp: 0xc008c928 esp:0xc008c4e0
ss: 0x0000001f eip: 0x014634e4 cs: 0x00000017 ds:0x0000001f
es: 0x0000001f fs: 0x00000000 gs: 0x00000037 eflags:0x00010202


Thread 1:

# 1 0x9c24e90a in ( + 0x00000000)
# 2 0x919a7853 in ( + 0x00000000)

X86 Thread State:
eax: 0x0000016b ebx: 0xac270c00 ecx: 0xb00805dc edx:0x9c24e90a
edi: 0xb0080720 esi: 0x919a8a4c ebp: 0xb0080738 esp:0xb00805dc
ss: 0x0000001f eip: 0x9c24e90a cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000246


Thread 2:

# 1 0x9c24e02e in ( + 0x00000000)
# 2 0x93dcc6fe in ( + 0x00000000)

X86 Thread State:
eax: 0x00100170 ebx: 0xb0103000 ecx: 0xb0102f9c edx:0x9c24e02e
edi: 0x7ab66a00 esi: 0x93dca9d8 ebp: 0xb0102fc8 esp:0xb0102f9c
ss: 0x0000001f eip: 0x9c24e02e cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000282


Thread 3:

# 1 0x9c24e02e in ( + 0x00000000)
# 2 0x93dcc6fe in ( + 0x00000000)

X86 Thread State:
eax: 0x00100170 ebx: 0xb0185000 ecx: 0xb0184f9c edx:0x9c24e02e
edi: 0x7ab66b80 esi: 0x93dca9d8 ebp: 0xb0184fc8 esp:0xb0184f9c
ss: 0x0000001f eip: 0x9c24e02e cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000282


Thread 4:

# 1 0x9c24bd36 in ( + 0x00000000)
# 2 0x93d74f10 in ( + 0x00000000)
# 3 0x02728252 in ( + 0x00000000)
# 4 0x02727920 in ( + 0x00000000)
# 5 0x027278ab in ( + 0x00000000)
# 6 0x02728e46 in ( + 0x00000000)
# 7 0x93dc8ed9 in ( + 0x00000000)
# 8 0x93dcc6de in ( + 0x00000000)

X86 Thread State:
eax: 0xffffffa6 ebx: 0x02727e3a ecx: 0xb0206a7c edx:0x9c24bd36
edi: 0xfea0d75f esi: 0x0000364f ebp: 0xb0206ac8 esp:0xb0206a7c
ss: 0x0000001f eip: 0x9c24bd36 cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000202


Thread 5:

# 1 0x9c24dbb2 in ( + 0x00000000)
# 2 0x9763302b in ( + 0x00000000)
# 3 0x02244085 in ( + 0x00000000)
# 4 0x975f2e25 in ( + 0x00000000)
# 5 0x975f2dd5 in ( + 0x00000000)
# 6 0x93dc8ed9 in ( + 0x00000000)
# 7 0x93dcc6de in ( + 0x00000000)

X86 Thread State:
eax: 0x0000014e ebx: 0x02244029 ecx: 0xb0288cec edx:0x9c24dbb2
edi: 0xb0288d78 esi: 0x93d7d70b ebp: 0xb0288d28 esp:0xb0288cec
ss: 0x0000001f eip: 0x9c24dbb2 cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000246


Thread 6:

# 1 0x9c24e02e in ( + 0x00000000)
# 2 0x93dcc6fe in ( + 0x00000000)

X86 Thread State:
eax: 0x00100170 ebx: 0xb038d000 ecx: 0xb038cf9c edx:0x9c24e02e
edi: 0x7ab66b80 esi: 0x93dca9d8 ebp: 0xb038cfc8 esp:0xb038cf9c
ss: 0x0000001f eip: 0x9c24e02e cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000282


Loaded modules:


Operating System Information
Operating System: Mac OS X 10.7.5 (Build 11G63)
CPU: Intel Core Duo, Number: 2, Speed: 2147 MHz
gestaltPhysicalRAMSizeInMegabytes err = 0, result = 4096 MB
gestaltSystemVersion err = 0, result = 0x1075
Screen: 1280 x 800, depth = 32, ltbr = 0, 0, 800, 1280

Microsoft Application Information:
Error Reporting UUID: C097CFE4-8CC0-4CA8-BDE6-EFF812822352
Time from launch: 0 hours, 0 minutes, 1 seconds
Total errors on this client: 18

I tried uninstalling then reinstalling, it didn't work. Please help! I need word and important files for work. :(

Thank you so much, anyone.


See More: Mac os x Word wont open itself or files, shows error

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#1
November 23, 2012 at 10:00:58

Not a lot of Mac users here,
you might try here:

http://answers.microsoft.com/en-us/mac

MIKE

http://www.skeptic.com/


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