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Low resources error : office 2000

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Name: Kumar
Date: March 6, 2003 at 23:07:25 Pacific
OS: Windows 98
CPU/Ram: 64 MB
Comment:

I use windows 98 PC with Office 2000 standard .
Suddenly Ms word 2000 is not functioning properly . When I start Word , it displays welcome screen then the PC freezes. after some time the system displays error message 'System is in dangerously low resources'. and displays a window Abort retry etc. I have to restart the PC.

All other applications are working fine except word. The system is fine tuned with unnecessary programs removed. Also McAfee Antivirus S/w is used with latest updates.

By reinstalling MS office , the problem get solved.

Incidenatlly my colleage faced same problem with Excel . But reinstalling didn't serve the purpose. The harddisk was formatted, reinstalled windows and Office is reinstalled.

This thing happened around seven / eight PCs in our Office during last month. How to troubleshoot this ? We want to avoid reinstalling office or in worst case , formatting harddisk. The REPAIR option of Office 2000 is unable to rectify the error.

Help us in this regard.



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Response Number 1
Name: mesich
Date: March 7, 2003 at 04:11:40 Pacific
Reply:

This is usually caused by a corrupted normal.dot file.

You could just delete the file and Word will recreate a new one.

In doing such you will lose all of the customized settings in Word.

Mesich


0

Response Number 2
Name: Kumar
Date: March 7, 2003 at 21:19:08 Pacific
Reply:

Thanks mesich. Next time I do try with this tip. Also, is there any file to excel also? (like normal.dot to word)


0

Response Number 3
Name: mesich
Date: March 8, 2003 at 06:43:12 Pacific
Reply:

No there is not. Check out the link below on low system resources.

There are also several links with good information in them. If you still have questions post back and I or someone else shall expand on it.

Low System Resources

Mesich


0

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