|Try updating your PRINTER drivers.|
Since the problems occurs on both your Laptop and Desktop,
the only thing that I can think of, that is linked to both, is your printer.
You could also try running a Diagnostic and see what it reports:
Running Microsoft Office Diagnostics from within Excel/Word
Click the Microsoft Office button
Click on the Excel/Word Options button to bring up the Excel Options dialog box (at the bottom of window)
Click on the Resources button in the left hand pane
Click on the Diagnose button in the right hand pane
Click Run Diagnostics
Is it the same copy of MS-Word used on both machines
or does the laptop and desktop have unique copies of the program?