internal error 2744. regserver. c:\windows\sy

Ms office for small business 2002
November 25, 2010 at 12:59:41
Specs: Windows XP
Somehow I have lost Word and Excel from MS Office XP for small business. I can not reinstall for I get the following message. internal error 2744. regserver. c:\windows\system32\msiexec.exe./regserverca Another message I get is The Windows installer service could not be accessed. This can occur if you are running Windows in safe mode, or if the windows installer is not correctly installed. Contact your support personnel for assistance.
I checked and I am not running in safe mode.
I also tried to install windows installer from MS and that also did not work.
I did a scan with Malwarebytes Anti-malwareand super antispy and this also did not help.
My knowledge is limited so go easy on me please.
Thanks

See More: internal error 2744. regserver. c:\windows\sy

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#1
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#2
November 26, 2010 at 02:13:02
Thank you for your reply but I am having problems with installing not uninstalling.

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#3
November 26, 2010 at 08:09:18
I can not reinstall

First do a clean uninstall, MS has a habit of leaving flotsam and jetsam around which can affect how your reinstall goes.

Run a registry cleaner, I would suggest RegClean, it is from MS, it is free, and you can download it from here:

http://www.filewatcher.com/m/regcln...


After you get a clean uninstall, then try to reinstall.

MIKE

http://www.skeptic.com/


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Related Solutions

#4
November 26, 2010 at 08:15:38
Here are two more links that may be of help:

http://support.microsoft.com/kb/314437

This one applies to Frontpage, but ....

http://support.microsoft.com/kb/321487

MIKE

http://www.skeptic.com/


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#5
November 27, 2010 at 03:47:22
First off I did the RegClean, and emptied "C:\Windows\temp" and everything went but Perflib_Perfdata_a04.dat saying it is being used. I am concerned about completely taking out Office for I really need Outlook and if I can not reinstall what then? I have done reboot and tried to install Office again but same messages come up. I am also getting MS updates up my ying yang right now 26 or 23 at a time when I shut down.

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#6
November 27, 2010 at 07:24:47
emptied "C:\Windows\temp" and everything went but Perflib_Perfdata_a04.dat

Try booting to Save Mode, then clean out the temp directory.

Also you can can try Unlocker, it is freeware, you can get it here:

http://ccollomb.free.fr/unlocker/

I have used it in the past to remove stubborn files.

You could also try a repair from the Add/Remove,
Click Start
Control Panel
Add/Remove Programs

Scroll down to MS Office
When you click on it there should be Two buttons on the right,
One for Remove, One for Change,
Click the Change button
It should offer you a short menu, to Add Features, Repair or Remove,
try the repair option.

I have done reboot and tried to install Office again but same messages come up.

And those messages said....................

MIKE

http://www.skeptic.com/


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#7
November 27, 2010 at 10:38:40
When trying to repair I get the same message... The Windows Installer Service could not be accessed. This can occur if you are running Windows in safe mode, or if the Windows Installer is not correctly installed. Contact our support personnel for assistance. The problem must lie in the Windows Installer for I am not in safe mode.

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#8
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#9
November 29, 2010 at 08:22:26
After typing in msiexec/regserver I received the following message...
An event was unable to invoke any of the subscribers. I am also in the process of moving so a little more stress was not required. Any more suggestions to get this gremlin out of my system?

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#10
November 30, 2010 at 13:11:31
I've used up my bag of trick, hopefully some else will have an answer.
Sorry.

MIKE

http://www.skeptic.com/


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#11
December 5, 2010 at 09:02:20
Thank you for all of your help and hopefully someone else will have some ideas on how to solve this problem Finally moved in to new place and have computer set up. Maybe soon I'll have time to work on it to find the problem. Thanks again.

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#12
December 5, 2010 at 09:15:12
message I get is The Windows installer service could not be accessed.

You could try this, no guarantee:

http://www.microsoft.com/downloads/...

MIKE

http://www.skeptic.com/


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#13
December 10, 2010 at 07:55:21
It said my system is newer. Good news is that I have still been getting upgrades from MS from7 to 26 at a time for days and days. Probably over 800 in total. I tried again this morning to install and it finally did what it was supposed to. Thank you again for your help on this.
Paul

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#14
December 10, 2010 at 16:52:44
Glad you got your system back, but what did you do, if anything, to get it working again?

MIKE

http://www.skeptic.com/


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#15
December 10, 2010 at 18:16:18
I honestly think it was just all the updates that I have been getting from MS, I'd get over a hundred each day.

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