In IE word document links won't open.

Microsoft Office professional plus 2007
September 21, 2009 at 12:36:43
Specs: Windows XP, 2.19ghz/ 2gig
He can't open word documents from a homepage but he can do this on another pc with office 2003.

XP sp2 w/ IE 6 w/ office 2007

1. Rebooted pc
2. Disabled all IE add-ons.

I can use save target as and save the file and open it in word but it is not opening through IE.

It will pop up and ask to open the file but not open.

3. Deleted all offline content and temporary internet files.

4. Added the website to the security trusted sites.

5. renabled all add-ons

6. Disabled popup blocker

This link works on another pc with office 2007.

7. I ran office diagnostics and they didn't correct the issue.

8. Restored IE defaults
(security and advanced)

9. I added websites ( and all subfolders) to the trusted lists and I got the word document to open up once but it crashed.

10. I verified the settings saved correctly but the document still won't open.

11. repaired office

It still will not work. Any ideas?


See More: In IE word document links wont open.

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#1
September 21, 2009 at 12:37:09
Method 1:

-Navigate to the Control Panel -> Add/Remove Programs

-Find Microsoft Office 2007 in the list and select Change

-Perform a repair

Method 2:

-Navigate to C:\Program Files\Microsoft Office\Office12.

-Delete owssup.dll

-run Office Diagnostics by selecting Start -> Programs -> Microsoft Office Diagnostics

Method 3:

-Navigate to the Control Panel -> Add/Remove Programs

-Find Microsoft Office 2007 in the list and select Change

-Add/Remove features

-Expand Office tools

-Click the arrow next to Windows SharePoint Services Support and select Run from My Computer


**I have done all of the above with no luck.


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#2
September 21, 2009 at 12:57:27
he can do this on another pc with office 2003.

Is it also running IE 6?
Try updating IE to latest or try using Firefox or another browser.

MIKE

http://www.skeptic.com/


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#3
September 21, 2009 at 13:17:06
Both computers are running IE 6. I will try firefox.

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