HP Solution Centre (Scan Facility)

Hewlett-packard Officejet j3680 all-in-o...
January 5, 2010 at 06:55:22
Specs: Windows Vista Home Premium, 2 gb
i bought my HP FF2280 all-in-one printer, scanner, copier just over a year ago. HP won't provide support as it is out of warranty. Normally when you click the HP Solution Centre icon, it gives you a scan option and ink levels data etc. I cancelled a print job 2 weeks ago and solution centre would not open. despite uninstalling and reinstalling the software from the cd rom which did not solve the problem and uninstalling the software again and downloading the software from the hp website, the hp solution centre software is not there. if anyone has any ideas or links, this would be appreciated.
many thanks

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January 5, 2010 at 07:03:47
I'm not sure that this will bring back your "software" bundled with your printer driver
But its worth a go, and it comes from HP Support

You must use Internet Explorer for it though

You don't need a HP computer, you just need the HP Printer plugged in, its all automatic (although you may have to "accept" so forth)

Click HPs link here: http://h20270.www2.hp.com/ediags/gm...

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January 8, 2010 at 17:40:23
i gave that a try but no luck
im dissapointed with hp. once the warranty runs out, they don't want to know. gonna try and uninstall again this weekend and try reinstalling from scratch.
will send a post with my results.
thanks for your reply

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