|I have had problems with poor synchronisation between Outlook 2013 (in Windows 8.1) and my Gmail account. From other messages in the forum it looks as if I am not alone. On advice of Microsoft Tech Support I deleted my Account in Outlook and reopened it. Outlook then synched my incomplete GMail files to a new .ost folder, ***@gmail.com(2), and I no longer have access to the data in my original c drive .ost folder. Neither I nor Microsoft Tech Support was able to import the data from the original .ost folder to the new one. Outlook will only import from a .pst folder. |
Question is: how do we convert the folder from .ost to .pst? Microsoft Tech Support tried a couple of free on-line tools without success and suggested I ask Google Mail for advice. I don't want to lose all those emails.