|Not sure about your last answer.|
Do you have a Default Printer selected when you select File / Print?
Is it the attached HP Deskjet 3520?
You can try doing a Repair:
If the Repair does not work, then try deleting the Normal.dot file.
First close Word
Then navigate to the folder that contains your template files,
The location of that folder varies in different Windows version,
mine is located:
A quick way to find it is to enter this string in the search or run box in the Start Menu:
When you delete Normal.dotm, Microsoft's original version of the file will be recreated the next time you launch Word.
If your not comfortable deleting the file then simply re-name it to someing like Old_normal.dotm