The following error message is produced when opening Word attachments in Outlook - "Can't create file - CCInterloc.doc. Right-click the folder you want to create the file in, and then click Properties on the shortcut menu to check your permissions for the folder." It is only this user on this PC that has the problem with these specific attachments. Other users are able to open them and I was able to open it on the users PC. The user's permissions are all as they should be also. Any ideas? Cheers

You don't say which version of Outlook the user is running, but perhaps this MSKB article will help: http://support.microsoft.com/default.aspx?scid=kb;en-us;198083

Thanks for feedback. User is using Outlook 2002. Re: the MSKB article, this was not the cause of the problem, as I am able to open and save the file on the same PC. Many Thanks for your response anyway.

Hello, I had a user with the same exact error just different file name they were opening. I did Exit and Logoff for Outlook, closed all open windows. Went to Internet Options, Temporary Internet Files Settings and changed space to around 200MB and then deleted files and checked Offline also. Went to C:\Documents and Settings\username\local settings\temporary internet and then opened folder labeled OLK, it may have numbers after it but this is where Outlook stores files that are opened from attachments. I deleted 2 years, 558 files, worth of files and then emptied the recycle bin. Had the user log into Outlook 2000 SP-1 again and they opened the attachment without a problem.

When opening the word attachments from outlook 2003 directly, the TOC of the word is not show properly. The page numbers in the TOC is disturbed. All the topics has only page number 3. It would be really appreciable if you can answer me earlier.