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Error 1326 - Can't uninstall Office

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Original Message
Name: ismay
Date: February 2, 2005 at 17:56:33 Pacific
Subject: Error 1326 - Can't uninstall Office
OS: xp
CPU/Ram: p4/512
Comment:

When trying to uninstall Office XP Professional I get the following error "Error 1326. Error getting file security: C:\Program Files\Microsoft Office\GetLastError: 5".

I actually first got a version of this error while trying to upgrade to Office 2003, so I decided to uninstall 2003, but got the above error. Uninstalling in safe mode doesn't work.

Any ideas?

ismay


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Response Number 1
Name: Bryco
Date: February 3, 2005 at 15:13:09 Pacific
Subject: Error 1326 - Can't uninstall Office
Reply: (edit)

You need to use the Office XP Professional Installation CD to uninstall it. After it autoruns the menu will provide the option to Uninstall.

Bryan


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Response Number 2
Name: ismay
Date: February 3, 2005 at 18:48:48 Pacific
Subject: Error 1326 - Can't uninstall Office
Reply: (edit)

It won't let you uninstall without the CD. I've also disabled Norton. I've tried everything and still get the error.

ismay


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Response Number 3
Name: ismay
Date: February 6, 2005 at 11:19:19 Pacific
Subject: Error 1326 - Can't uninstall Office
Reply: (edit)

This was the fix: I ran the Windows Installer CleanUp Utility and then I was able to uninstall Office XP: http://support.microsoft.com/kb/290301

ismay


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