|I recently had a staff member claim they were having issue downloading any .docx file sent as an attachment.|
I went over to take look at the PC in question and sure enough the file looked like an HTML file (with the small blue e).
I right clicked and chose properties and instead of reading as type of file Microsoft Office Word Document it read as eventinf.planner. It was not set to open with Word. I clicked change and tried to to change it, no luck. I went to My Computer - Tools - Folder Options - File Types, it was listed but grayed out.
I finally ran the Office Repair and it now shows the same thing, icon now has the small Word icon, file type still shows as eventinf.planner BUT it does show and WILL open by default with Word.
Someone suggested this might be a result of of installing SP2 for Office 2007?
Any suggestions are GREATLY appreciated.