documents not opening from Word or Excel, BUT

April 23, 2009 at 08:19:05
Specs: Windows XP, P4- 2.8 quad core 2gb
If I try to open a Word or Excel document by browsing to it from either Windows Explorer or My Computer, the document will open.

But if I try to open the exact same document by going into Word or Excel first then browsing to it, my computer will actually freeze up.

Any Suggestions are greatly appreciated.


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April 23, 2009 at 09:33:59
Have you tried a Detect & Repair under Help on the task bar?
or in Office 2007 there is a Diagnostic available.

If that doesn't work, there is always a Repair/Re-Install from the Control Panel, Add/Remove.


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