|I don't know if this helps, but we have the ability to remotely connect to both the XP desktop in our office as well as to the Windows 7 environment that runs in the cloud. Either of those options gives us full access to Outlook including attachments. |
However, a third option is to log into Outlook without the ability to download/view/upload any attachments. The purpose is for it to be "quick" as in "Did anybody send me an important email? Let me do a quick check."
My guess is that even though you cannot download the attachment, it is still part of the original email so when you forwarded it back to your IT guy, he got 100% of the original email.
I don't use the "quick email" function so I can't tell you how it works and if I would see the same thing you are seeing, but I thought I'd pass this along.
re: I received his email WITH the test attachment!
I'm going to ignore this statement because it doesn't fit the above scenario, therefore it must not be true. ;-)
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