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Default Folder missing

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Name: jefton5
Date: November 8, 2007 at 06:23:24 Pacific
OS: XP Home
CPU/Ram: 448 MB RAM
Product: Fujitsu Siemens
Comment:

Hi Everyone

I have a problem that I can't get my head around. I have Office XP on my machine.

I was doing some testing in a SBS 2003 environment and thus joined my XP machine to the Domain. It then installed Outlook 2003 onto my machine which happens by default when you connect to a SBS Domain.

The problem is that I now joined my machine back to the Workgroup it was in originally and it still had Outlook 2003. I tried setting up POP3 addresses and for some reason it did not want to work - kept giving Send/Recieve errors that the server can't be found etc.

I then uninstalled Outlook 2003 and the rest of Office XP. I then reinstalled Office XP.

Now when I try to open Outlook it gives me a box saying 'UNABLE TO OPEN YOUR DEFAULT EMAIL FOLDERS. COULD NOT OPEN THE ITEM. TRY AGAIN'.
I then click OK and it then gives a box saying 'WOULD YOU LIKE TO OPEN DEFUALT FILE SYSTEM FOLDER INSTEAD'.
When I press YES it opens My Computer, My Documents etc. in my Outlook screen but no actual actual Outlook.

Anyone know how to correct this please?
I'm not sure whether this is actually a Networking problem but if so please state that and I'll re-post in that forum.

Many thanks in advance



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Response Number 1
Name: Jennifer SUMN
Date: November 8, 2007 at 11:38:05 Pacific
Reply:

The reason you are getting the error is because if you added the machine to a Domain and then removed it and logged in as a Workgroup client, you have two different profiles on the machine, thus two different Mail Files.

You should have first tried to determine why the newly created email accounts in Outlook were not configured correctly by double-checking the settings in the properties.

Regardless, If you opened Outlook 2003 and configured your email, then uninstalled it and installed Office XP, you will not be able to open the pst file that was created in Outlook 2003. The file formats are different. When Outlook tell you it can't open the Default Folder, browse to a location where you want to store your email. Then, type in a name for the email file (Outlook, Mailbox) etc. That will make that file the Mail Delivery file and you then configure your email accounts, etc.

Life's more painless for the brainless.


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