|In Outlook 2003 I have two sets of personal folders.|
The first I have named "Jet's PST" and contains all my mail folders etc. This is the PST file I work from, and all my incomming mail goes here.
The second is called "Personal Folders". I don't know how it got there, I don't use it, and I want to get rid of it. But it appears to be corrupted.
If I left-click on this name "Personal Folders" (or left-click on the [+] next to it, to expand it), I get the following error message:
"Microsoft Office Outlook: The set of folders could not be opened."
There is a [Show Help >>] button. If I click this it says:
"This error usually appears if the OST or PST file you are using is:
- Protected with file permissions
- On a share on a server and the network is down
To correct this problem, store the OST or PST file on the local computer. You may also want to run the scanost.exe and scanpst.exe tools to verify file integrity. More information about this error message online."
Following the link to online help doesn't help.
If I right-click on the name "Personal Folders" I get a context menu offering the following options:
- Open in New Window
- Send Link to this Folder
- Advanced Find...
- Rename "Personal Folders"...
- New Folder...
- Outlook Data File...
- Close "Personal Folders"
- Properties for "Personal Folders"
The choices "Properties...", "Rename..." and "Send Link..." are shaded grey and unavailable.
If I click ANY of the available options, I get the same error message as above ("The set of folders could not be opened"). The only exception is when I click "Close Personal Folders..." - that generates the following error message:
"Microsoft Office Outlook: The operation failed. An object could not be found."
The only option then is to click [OK].
So I think the file is corrupted, I just don't know how to get rid of this link to it!
I've tried going into:
C:\Documents and Settings\Username\Local Settings\Application Data\Microsoft\Outlook
... but in there, there is only the one PST file (called "jet.pst" - this is the outlook file I am using).
Does anyone know how to get rid of the link to "Personal Folders" - or how to somehow fix the corruption so I can then delete it?
luckypingudog at hotmail.com