corrupt word2000 file

March 12, 2011 at 20:35:44
Specs: Windows Vista
I opened a Word2000 file and, at first, it said “not responding” when I tried to search for a word (cntrl+F).

Then I started it again and it said “not responding” from the beginning, so I can’t use the file <file+save as> because I can’t even get into it.

I would like to retrieve the data. How would I do that please?

See More: corrupt word2000 file

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March 13, 2011 at 07:43:24
Simplest way, provided you cannot open the file and do a Save-As,
is to just open the file with a TEXT editor,. Notepad, Wordpad, Jedit, or some such program.

When you first open the file, there well be a great deal of "garbage" at the top, this is info that Word uses internally. Keep scrolling down the page until you get to the data you wish to save you can now either delete all the stuff at the top & bottom. or cut out the data you want to keep and paste it into another file.


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March 14, 2011 at 12:26:35
Thanks. Using Dosprompt (cmd prompt) I copied the file to a short name “ff.doc”. Then I wrote in Dosprompt “notepad ff.doc”. I got almost no words. It was 99.9% “garbage” (Word info).

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March 14, 2011 at 13:50:33
You could try to Insert the old file into a new one.

Do not remember how to do it in 2000, but in 2007 it's:

Text from File

Should be something similar in 2000


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Related Solutions

March 17, 2011 at 09:46:32
Thanks Mike. I did try that (in Word2000 its the same as Word97 – Insert/File). All I got was a single line of garbage.

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March 17, 2011 at 12:08:09
Let's start from the beginning,
First thing to do is a Detect & Repair.

On the Task Bar
Select Help
Select Detect & Repair

If that does not help, then It could be your global template is corrupt or there is something loading automatically in your Word Startup folder that is misconfigured or corrupt.

To check:
Go to Start
Click on Run.

Type winword.exe /a

This launches Word with a clean, empty template and no add-ins.

If Word works OK, try loading you file and see what happens.

If it loads OK then it is probably either a bad file or a corrupt add-in

To get a new clean template:
Close Word and do a search of your computer for file and delete or rename it.

If there is more than one, rename or delete ALL of them.

When you launch Word, it will look for and since it can't find it, it will recreate a new clean one.

Be aware that the file is a hidden system file and may not show up when you do a search for it. 

If you are unable to find it,
Go to My Computer
Click the Tools menu
Choose Folder Options. 
Click on the View Tab
Put a check where it says, "Show hidden files and folders"
and uncheck "Hide extensions for known file types"
and "Hide protected operating system files". 

If you still can't find it, look here:
C:\Documents and Settings\<your user name>\Application Data\Microsoft\Templates

Also check your Add-ins:

On the Task Bar,
Templates and Add-Ins

Just uncheck them all and then start Word with a new one checked until you run into trouble.

See if this helps.


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March 19, 2011 at 18:05:42
(1) I do not understand “Detect & Repair”. This does not appear to be a feature of Vista. The Task Bar (at the bottom of the screen) does not have a “Help” facility as far as I can see. Task Manager does have Help, which goes to “Windows Help and Support”, which has nothing that I could find on retrieving data from a corrupted Word 2000 file.

(2) I managed to find Run and typed in winword.exe /a. When I tried to Insert the corrupt file, I could see it but it said “Windows not responding”, so I could not retrieve the data.

My file is OK. All my Word 2000 files work except one.

(3) My task bar in Vista does not have Tools, Templates and Add-Ins. Word 2000 has Templates and Add-Ins on the Menu Bar (is that what you mean by “Task Bar”). I went to Word2000 Templates and Add-Ins and removed, unchecked the box. No change.

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March 19, 2011 at 18:44:14
Menu Bar (is that what you mean by “Task Bar”)
Yes, Menu Bar = Task Bar

The "Detect & Repair" is under the Help button on the Menu Bar of Word.

Not much more I can think of except perhaps here:

See if any of these suggestions work.


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March 19, 2011 at 19:43:18
I could see it

What exactly to you mean by this?

Could see the contents of the document?

Where you able to see the data?


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March 19, 2011 at 20:56:36
I could see the first page before it started its "not responding" routine. I could not scroll down to see more. I could not press cntrl+A to grab it into the buffer.

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March 19, 2011 at 20:57:39
I gather that this is about lost Word files, not about corrupt Word files.

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March 20, 2011 at 08:04:20
You can use the information in the link to possibly get at the backup copies of the file, they are usually identified with the .wbk extension or any temporary files, which are usually designated with a tilde character, etc. etc.

Have you tried an "Open & Repair"?
Not sure if 2000 has this option.

Open a new instance of Word
On the File menu click Open
In the Open dialog window select (do not double click) your document.
At the bottom of the dialog box, select Open
You should have several options:
Open Read Only
Open as Copy
and hopefully there should be a
Open and Repair
Use the Open and Repair and see if that help.

You could also try downloading "Word Viewer" which allows you to view, print and copy Word documents, even if you don't have Word installed.

If you can "see" the first page, even if you can't grab it with Word, you can do a Print Screen and save at least the first page as a picture, then use some OCR software to convert it back into some type of text file. Gets you the first page at least.


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March 20, 2011 at 08:08:59
This look promising:


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March 20, 2011 at 08:40:49
Thanks Mike. Unfortunately Word2000 does not have "open and repair". "Open and copy" brought up the usual message "not responding".

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March 20, 2011 at 08:46:28
No, it did not solve the problem. It's really designed for non-corrupted files.

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March 20, 2011 at 09:56:38
Did you try Word Viewer?

Did you get any new error message when you tried the
How to recover text from any document in Word 2000?

Unfortunately Word2000 does not have "open and repair".
Are you sure, I just checked and according to MS it should be there.
You should have:

Open Read-Only
Open as Copy
Open in Browser
Open with Transform
Open and Repair

Is that what you see?

If you don't mind, just humor me and delete/rename your file and try opening the file.

One last shot:
Try linking the old file to a new one.

Open a new instance of Word

1. Position the insertion point where you want the document inserted and linked.
2. Choose File from the Insert menu. Word displays the Insert File dialog box.
3. Specify a filename for the document you want inserted and linked.
4. Click your mouse on the pull-down arrow at the right side of the Insert button. Word displays a menu of the different ways you can insert the document.
5. Choose Insert As Link from the menu.

See if that works.


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March 21, 2011 at 20:37:44
There is no Open and Repair in Word2000
I have configuree Word2000 to creat backup files. Pity I did not do that before!

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