We solved one issue with a corrupt word template file (normal.dot) but it has shown up again because what happens is that the computer used for this has the template refreshed from a server each time the computer starts up. Now, all other people connected to the server have their template refreshed as well, but this is the only computer with the template issue. What happens is that word splash screen appears and it hangs all the time and wont actually start Word. So this tells me that the problem is on the computer itself and nothing to do with the template as it has been replaced manually once and then repeatedly when starting up since. Anyone have any ideas? And yes, MS Office 2000 has been uninstalled and reinstalled three times since this happened and doesnt seem to help. And help is what I need on this please. TIA

Unless you clear out all the files and Registry keys/values associated with Office, you're not really doing a clean uninstall. I'd try running a Repair on Office, and see if that helps.

Thanks for the suggestion, I tried that and no it didnt. It is now also locking out MSOutlook. Any more suggestions perhaps?