The harddrive was connected to my laptop while my sony video camera and usb was plugged in. I made sure that nothing else was being copied or moved and then i disconnected the video camera. when i did this, the portable harddrive stopped working but the usb continued to work. i tried using the harddrive on another computer and it still didnt work. Windows just asks me to format it to view it but i have important data on it. please help!!!
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Test the drive with Seagate SeaTools for Windows:
http://www.seagate.com/ww/v/index.j…
If the long or extended test says the drive has failed you will have to throw it away.