Every time I start my laptop, I get a Smart Hard Drive warning informing me about some imminent drive failure. When I click to ignore this message, the laptop seems to work fine. So now I want to run Norton Disk Doctor to see if it can find and fix any problems with my hard drive. However, when I try to run it, it gives me the following error: "The operating system, or another process, currently has exclusive access to this drive, or some of its files. Norton Disk Doctor cannot continue with a repair under these conditions." Does anybody know what I need to do to be able to use Norton Disk Doctor to fix problems with my hard drive?

With W2000 and XP, Norton's Disk Doctor can only schedule the normal scandisk that these 2 operating systems run... Disk Doctor will not run by itself on these operating systems... If you go into Disk Doctor and tell it that you want to run a scandisk on the next start, it will do that... You reboot your computer and the computer will go into a "DOS like" mode and run scandisk before Windows opens up... If your HD is large or there are a number of issues to repair, plan on it taking a while, maybe 30 minutes or so... Hope this helps Steve