Hi again. I thought of something else. At work ( I just got laid off yesterday after 28 years ), but we would receive art files through email and sometimes it would not print properly. I would open it in an art program such as Illustrator or a photo imaging program such as Photoshop, resave it, and put it back into the program I was printing from. Resaving the art would fix whatever problem it had and the art would print fine. Sometimes sending art files through the internet, especially if they aren't compressed, causes some of the bits that make up the art to get out of whack. Opening them and resaving them in an art or photo imaging program seems to put the bits back in their proper order. Take care, Linda

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Thanks Linda. Sorry to have learned that you got laid off just the day before. The economy is bad indeed but don’t be disheartened. The printing problem I am having is with the PC at my office. I can’t do anything at this moment until I get back to the office on Monday. Recalling what I did when I received the scanned file (jpg. file, scanned from an A4 size document): I saved it in the folder ‘My Document’/I opened a blank Words file/ clicked ‘Insert’ on the tool bar/ selected ‘Picture’from the menu/ selected ‘From File’/I located the above-mentioned scanned file and clicked ‘Insert’. It was inserted to the blank document page nicely. The procedure sounds similar to what you mentioned in your last post. From the ‘print preview’, it seemed fine. But when I clicked print, I have the error message. I have forwarded the same file to three other PCs. All show the same error message when they clicked Print. I will check on Monday to see if the print option "Allow A4/letter paper resizing" is checked. But my friend said the document was a "read only" document therefore cannot be printed. If this is true, than there is no point we continue tackling the problem. All the best Henry

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Have you tried highlighting the whole document and copying into a word document or text file and then printing it from there? You could also do a print screen, pasting into a photo application a screen at a time, then saving it and printing from the photo file. 550K isn't a whole lot. Let me know if anything works. ognodc

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Thank you all. Anyway I have found the way for the printing. All the above methods (whether by way of insert or highlight and paste)do not work. After 'trial and error', I have found that if I right click on the scanned document to get the "picture toolbar"/select "picture control"/uncheck "automatic" and check "black & white"/print. Then I can print. But I can print scanned photographs without having to changed to "black & white" - something I don't understand. Henry

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