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can't open word document

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Name: uncommon21
Date: March 15, 2007 at 08:17:14 Pacific
OS: XP
CPU/Ram: 1gb
Product: compaq
Comment:

I am using office 2002 and cannot open a word document. I have all the latest updates and can open other documents up. When opening the file it will display, then all of a sudden i get a error message saying microsoft word has encountered a problem and needs to close. It was sent via email...tried opening it up in email then tried saving it to desktop and still same problem. even tried copying it and renaming it...nothing. please help techies!!!



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Response Number 1
Name: farmerjoe
Date: March 15, 2007 at 08:43:54 Pacific
Reply:

Try opening it in wordpad, or even notepad,

You'll at least be able to get the text out of it.


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Response Number 2
Name: Jennifer SUMN
Date: March 15, 2007 at 08:51:34 Pacific
Reply:

Have you tried selecting Open and Repair? If you still have problems, ask the sender to resend it.

Life's more painless for the brainless.


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Response Number 3
Name: uncommon21
Date: March 15, 2007 at 08:59:04 Pacific
Reply:

Where do you do that at? Everytime you say "don't send problem" it closes word out.


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Response Number 4
Name: Jennifer SUMN
Date: March 15, 2007 at 09:48:11 Pacific
Reply:

File, Open, Highlight the Word Document, and instead of selecting "Open", click on the drop-down and select "Open and Repair."

Life's more painless for the brainless.


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